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How can we help?

Find answers, troubleshoot issues, or send us a note. Most questions are answered below — we usually reply to direct messages within 1-2 business days.

The Scrollr in-app Support tab, with the same Getting Started, FAQ, Troubleshooting, Billing, and Contact sections shown on this page.

Getting Started

From download to your first ticker in minutes

Five steps to go from zero to live data scrolling on your screen.

  1. Download & Install

    Pick your platform on the Download page and run the installer. macOS, Windows, and Linux are all supported.

  2. Sign In

    Create a free account or sign in to sync your channels and settings. Free accounts get full access to all features with generous limits.

  3. Add Channels

    In the desktop app, open the Catalog from the sidebar to browse available data sources. Add Finance for stock prices, Sports for live scores, News for RSS feeds, or Fantasy for Yahoo leagues.

  4. Configure Your Feeds

    Each channel has a Configure view where you pick what to track. Open a channel, click Options in the title bar, then Configure source — add stock symbols, select sports leagues, subscribe to news feeds, or connect your Yahoo account.

  5. Customize the Ticker

    The ticker bar runs across your screen showing live data. Open Settings > Ticker to change the detail level (Compact / Detailed), add ticker rows, and adjust speed. To move the ticker to the top or bottom of the screen, right-click it or use the up/down chevron in the hover toolbar.

See it in the app
The in-app Getting Started panel in Scrollr, walking through the same setup steps shown here.

FAQ

Frequently asked questions

Quick answers to the questions people most often have about Scrollr.

See it in the app
The in-app FAQ tab in Scrollr, listing the same questions and answers shown here.

Troubleshooting

When something isn't working

Common symptoms and the steps that resolve them. If none of these help, send us a note from the contact form below.

See it in the app
The in-app troubleshooting tab in Scrollr, listing the same articles and remediation steps shown here.

Account & Billing

Subscriptions, plans, and payment

How upgrades, cancellations, trials, and billing-portal access work.

See it in the app
The in-app account and billing tab in Scrollr, showing plan, usage, and payment details.